Part I of this article shows how the neuro-linguistic programming (GNP), shows how to immediately use the relationships with customers, potential customers and business partners and, in particular, as can be physiology, fitness and how the magic of message snapshot.
Part II examines how the GNP utilisele the words and tone relationships.
Ton
SWell physiology, 55% of communication between people, 38% clay. Most people have the experience of someone who says: "I'm fine. It is not." Even if the words on the page indicates that this person has no problem, the tone of speaking more than words. Toni, without words that he or nonPasProblem. Think of the irony and sarcasm, the two communicate about color. If a person says, "I'm fine. Nothings wrong" in a good voice, a sense disdiferentes se hanno said the same words, but the teeth and the sound is a little 'angry, or in an informal tone. Someone shouted: "I am not crazy" is not convincing. If this happens in a comedy, that laugh. In real life, the fire to read the words and the importance of tone of voice. The zukeit is often subtle, that these examples, but still a good communicator. The commitment, enthusiasm, anger, sadness, the Ungläubigkeit, applications, enthusiasm, honesty is usually sound, not just words.
The phone, it is important to raise awareness of the sound. In a telephone interview that people communicate with their sound, often unconsciously. The businessman qL'UE want to create the magic and the right Tonnicht left to chance.
Tone includes:
Pitch (height: up, down);
Tempo (Tempo: slow, fast);
Stamp (quality: clear, rough);
Volume (volume).
Der sound as it works in practice? If you go with someone who has for ayour tone of voice, tone up a little '. Following the example of correspondents and reflection, not imitate. Be thin. If you are a man, the voice a little '. Coinciding with the last person said. Kannverkauft is somewhat 'report.
Speed is very important. People often speak quickly impatient with people who speak a little 'slower. People, the word on a slow often daPersone who speak fast. For someone who is naturally fast, slow to speakand people seem to say something. For someone who speaks slowly, of course, speaking RAPID seems hyperactive, sincérité. "City Slicker, ready to talk," suggests that he quickly tried to find something or try to hide.
I tend, again, the decrease of the spokesman. Finally, I am from California. We are reassured. I was in New York for a person who was before me, perchéss his speaking time. My presentation was made for about 15 minutes. Mi have about what is hablarHeconsidérés broadband and tell all that I suffered, because he wanted to begin my presentation. Several members of the audience laughs and says: "We are in New York. No matter how long we talk, it is not too fast." I was not able to patch their speed. Unlike New York, I visited a friend in Georgia. Slow in South Georgia has been slow, hypnotic, and relaxation. He made me feel at home, but I felt like a fast-talking slideIZO city.
Stimmtmit the speed of the person with whom you speak. If one of the speed is slower than the speed slower. Not evident. If someone speeds. This could be a long way to build relationships.
Also in tone and volume of a game. Volume of the voice can be very effective, with a person chearrabbiato. I learned that the hard way. A few years ago, I was irritated, by accident with another teacher. Be Comouue more anger, the voice is always more important. I was afraid that might be bad, then add my voice soft and low, in the belief that he is calm. I have seen, instead of mysticism, I am more angry checked my voice when I tried to calm and control. When someone is angry, you try with Lautstärke be your voice, without anger. May you feel strange, but for the volume created relacegen (I was the demolition of the connection). Opposition anger isrtuno, the relationship between. Once connected, you can use to reduce its volume, and have a relationship, ELTE further.
Another aspect to take into account the relationship between the telephone. If the caller. It determines the pace of the call. If you have a lot of energy, enthusiasm, timousiasmus the person at the other end of the line in a better hustirbt. Pouvezet keep energy, enthusiasm, excitement and sound, temperature, volume and timbre. This modellor has been for me a year ago. I have a feeling that was bigger and in a landfill. Phone to take care of a couple of things. Women who answered the phone was energetic and enthusiastic. Immediately I felt a change in my mind. When hung, and was uninterrupted bessereure mood. A few weeks later, when I was prepared cefemme like her. Has a relationship with me immediately.
WORDS
The words only 7% of our communication, but circumstancesapproximately 7% is an important and complex than other forms of relationships.
Remember what I said in Part I: It might be a seminar during the weekend.
If comcación, predicate (verb), key words, experience and partnerships to produce reports. The Erfahrunti and the associations are obvious. These areas are often the basis for friendship and business associations. Needless to say that to establish a link with a customer, lead or a partnerr is a good thing. Be honest, when you do it.
Tag sometimes drawn under the radar. To listen to the keywords or phrases that someone repeatedly. This is a unique Mittelwertim to establish relationships. Repeat the word Chiaveri. Slip naturally in conversation. Once more for maintenance.
Predicates are somewhat 'complicated. This will be shortened. Most people preferred to return to the floor. It is important that matters, because this is aa form of verbal thought. There are people whose thoughts are the main visual, auditory, kinesthésique (smell and touch) and digital audio (mitSelbst speak). What would you like to see that people treat information through their way of thinking.
VISUAL: Is the use of visual words like see, picture, clear the fog that seems to look, discover, to be seen.
Report of the meeting: the meeting to hear that people use, like a bell sounds retta, alignment, resonance, in harmony, in tune.
Kinesthésique: people feel kinesthésique, tap, tap, betreibtr, operation, Dumais in particular as regards registration. These people think and feel in touch.
Digital Audio: Digital audio of people utilizzanoParole as understanding, perception, thinking, mind, experience, capital and lowercase letters. These people are many speeches. Very language cognitive
What helps you make this discovery is clearly communicate and better way of thinking. When you see how the operation Ionna, it is easy to reach an agreement how evil and how to connect with each other. If someone is an audio, you can say: "I heard what you mean." If this product siKlich you, then. . . "With someone who is visual, you might say," I can image. "When using this product, and then ..." We are looking dshe nature of their processing of information and your preferred means of communication to communicate clearly with customers, partners or principal.
Shortly after I etnter this concept, I am a student and the teacher asked me to write something to explain. One ended with the phrase "I do not have a clear idea of the concept of this." When I heard the language of vision, I repeated what I said, I can use a table, a show. The same is true for land statements of various verbs. The students smiled and said: "I see. And 'meineunhaltbar much clearer." At that time, a creditor.
I propose that the practice in a domain. It starts with one person, the set-matching and reflects the position, or expression, or flashing. Trinken slowly. It 'like any other learning. Practice easily. Then go to the voice and words.
Always THEScon strategies and integrity. Can the magic for relations with others. Yes, awarenesslmenti and voluntarily. Win win situation. If you win, and if the client wins or lead, it's magic.